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Grievance Redressal Framework

Escalation matrix and complaint procedure for WealthXplore clients.

Compliance Directory

At WealthXplore, we are committed to addressing investor grievances in a fair, transparent, and efficient manner. Our structured Complaint Redressal System ensures timely resolution, with clear escalation channels.

1. Contact Details for Grievance Redressal

  • Firm Name: WealthXplore Research Analyst
  • Proprietor: Mr. Nitin Sharma
  • SEBI Registration Number: INH000019406
  • Phone (Compliance Officer Mr. Nitin Sharma):
  • Mobile: +91-90390-46644

2. Escalation matrix — data for the month ending June 2026

DesignationContact PersonContact No.EmailWorking Hours
Customer Care Nitin Sharma +91-90390-46644 wealthxplore.research@gmail.com Mon–Fri, 9:30 AM – 5:30 PM
Compliance Officer Nitin Sharma +91-90390-46644 wealthxplore.ra@gmail.com Mon–Fri, 9:30 AM – 5:30 PM
Principal Officer Nitin Sharma +91-97707-37314 wealthxplore.ra@gmail.com 9:30 AM – 6:30 PM

3. Grievance Redressal Procedure

Any grievance related to (i) WealthXplore Services/Reports (ii) non-receipt of research report or services (iii) missing pages or inability to download the entire report, shall be escalated promptly by the Client to Mr. Nitin Sharma, Contact Details:Phone: +9197707-37314, Email: wealthxplore.ra@gmail.com.
Note: “Clients may refer to the Grievance Redressal / Escalation Matrix on www.wealthxplore.com for a structured and timely resolution of their complaints.”

Level 1 · Customer support

  • Emailwealthxplore.research@gmail.com
  • Phone+91-90390-46644
  • Response24 working hours; resolved within 4 working days

Level 2 · Compliance / Principal Officer

  • NameNitin Sharma
  • Emailwealthxplore.ra@gmail.com
  • Phone+91-97707-37314
  • ResolutionWithin 3 working days

Final escalation

  • SCORESsebi.gov.in
  • Smart ODRAvailable at any stage unless already under arbitration or in court

We aim to resolve grievances within 7 business days; where a case needs more time, we follow SEBI's prescribed timeline under the RA Regulations. Our goal throughout is integrity, transparency and a resolution process that clients can trust.